FREQUENTLY ASK QUESTION
Q?How much time it take to make a Recharge?
.A. After
receiving SMS on Incoming server number it normally take 8-9 sec to
make a recharge if there is no problem in the network other wise it will
take maximum 11 sec to complete the recharge.
Q?Is there option for B2C Recharge?
.A. Yes if you have payment
gateway option then you can create B2C panel for recharge, just you have
to integrate the payment gateway with our online portal.
Q?How can I make recharge?
.A. Recharge can be done in 5 ways
1. For Online user Login to your account and do online recharge.
2. For SMS based recharge user can send formatted SMS from their registered Mobile number to make recharge.
3. For IM (Facebook, GTalk, Yahoo) user they can login on their account and by chatting with formatted SMS format they can make recharge.
4. For Android users they can download and install Android App on their mobile and do the recharge by using Mobile App.
5. For normal Mobile user they can use our WAP application for doing recharge by opening the WAP website from their mobile.
Q?How to get refund if customer not received recharge balance?
A. Wrong recharge balance will be automatically refunded by the system against the SMS comes form the service provider, if no SMS comes from service provider then Admin can check and refund the balance to customer against the wrong recharge request, there is also another option in software if Admin set the refund time limit the after reaching that time recharge amount will be automatically refunded by the system against wrong recharge.
2. For SMS based recharge user can send formatted SMS from their registered Mobile number to make recharge.
3. For IM (Facebook, GTalk, Yahoo) user they can login on their account and by chatting with formatted SMS format they can make recharge.
4. For Android users they can download and install Android App on their mobile and do the recharge by using Mobile App.
5. For normal Mobile user they can use our WAP application for doing recharge by opening the WAP website from their mobile.
Q?How to get refund if customer not received recharge balance?
A. Wrong recharge balance will be automatically refunded by the system against the SMS comes form the service provider, if no SMS comes from service provider then Admin can check and refund the balance to customer against the wrong recharge request, there is also another option in software if Admin set the refund time limit the after reaching that time recharge amount will be automatically refunded by the system against wrong recharge.
Q?Is it secure service for me and my customer?
.A. Our online service is
totally secure by the programming procedure and without knowing password
login is quite impossible so do not need to worry about SQL injection
or any other type of hacking procedure. Our software is also totally
protected by the security system and without knowing password no one can
operate the system, so you can use our total Recharge System with
complete peace of mind.
Q?Can we Recharge CDMA or Only GSM?
.A. Yes
you can recharge CDMA service as like GSM service just you have to
purchase one CDMA modem for CDMA service and the entire software will
work for the CDMA service just like GSM service.
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